List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element |
| |
1 | Establish and maintain framework for successful quality system | 1.1 | Identify organisation goals and practices relevant to quality system |
| 1.2 | Develop relevant procedures which demonstrate the commitment of the enterprise to quality and a culture of improvement |
| 1.3 | Define and allocate responsibilities in quality system |
| 1.4 | Consult with key personnel to define role of procedures in the quality system |
| 1.5 | Seek financial and human resources to allow thorough implementation of quality system |
| 1.6 | Develop system for communicating quality message and culture in the organisation |
2 | Establish and maintain quality documentation system | 2.1 | Identify quality documentation required, including records of improvement plans and initiatives |
| 2.2 | Prepare and maintain quality documentation and keep data records |
| 2.3 | Maintain document control system |
3 | Implement structured training program in accordance with quality system requirements | 3.1 | Analyse roles and duties of relevant personnel |
| 3.2 | Identify training needs in relation to quality |
| 3.3 | Identify training programs to meet these needs |
| 3.4 | Arrange for the training program to be implemented |
| 3.5 | Develop and maintain training records |
4 | Evaluate the quality system | 4.1 | Undertake regular audits of the quality system, its policies and procedures |
| 4.2 | Develop new procedures/work instructions as required. |
| 4.3 | Implement improvements in the quality system |
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and demonstrate the ability to:
communicate with relevant personnel to:
identify resource requirements and training needs for the quality system
define and allocate roles
develop quality procedures and documentation
implement the quality system
undertake audits of the system and implement improvements based on audit results
write procedures and develop forms.
Evidence must be provided that demonstrates knowledge of:
organisation procedures, including those covering:
safety, emergency and hazard controls
standard operating procedures
record keeping
business goals and key performance indicators (KPIs) and how they relate to quality system
targets and measures for production output and quality
relevant equipment and operational processes
types and application of quality assurance and quality control mechanisms.
The unit should be assessed holistically and the judgement of competence based on a holistic assessment of the evidence.
The collection of performance evidence is best done from a report and/or folio of evidence drawn from work activities, which together provides sufficient evidence of the requirements of all the elements and performance criteria.
A third-party report, or similar, may be needed to testify to the work done by the individual, particularly when the project has been done as part of a project team.
Assessment may use industry-based simulation for all or part of the unit where the use of real experience is not practicable.
Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
Assessment in a simulated environment should use evidence collected from one or more of:
demonstration of skills
industry based case studies/scenarios
‘what ifs’.
Knowledge evidence may be collected concurrently with performance evidence (provided a record is kept) or through an independent process, such as workbooks, written assessments or interviews (provided a record is kept).
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
The regulatory framework will be reflected in workplace policies and procedures and is not required to be independently assessed.
Foundation skills are integral to competent performance of the unit and should not be assessed separately.
As a minimum, assessors must satisfy the Standards for Registered Training Organisations 2015 assessor requirements.